Dave Reed
Service Portfolio Management Manager
Service Portfolio Management
The Service Management and Communications Team are client liasons, focusing on business analysis and project management. The team ensures client requests are captured, prioritized, communicated and resolved. In addition, the team oversees our change control, release management, and quality assurance processes. For a list showing the service manager assigned to your department, please reference our support matrix.
Key Areas of Responsibility
- Service Roadmaps
- Portfolio Management
- Project Management
- Service Communications
- Quality Assurance
- Business Relationship Management
