Client Services

The Client Services Team focuses on the day-to-day technology needs for our clients. The team is responsible for all personal computing hardware and software management including standards, age & condition planning and consulting.  For a list showing the client support staff member assigned to support your department, please reference our support matrix.

Key Areas of Responsibility

• Client Hardware Lifecycle Management (Laptops, Desktops, Tablets, Phones, Printers, Copiers, Accessories, etc.)
• Client Services Support
• Security Management for Client Devices
• Client Technology Consulting
• Client Software License Management
• DLP Remediation
• Client Device Vulnerability Management
• Client Software Training
• University Cellphone Support – Level 2