Support Matrix
Here are our current assignments for our service managers and client support leads by Program Area and department.
Admin Services - Leadership and Communication (Melissa Shivers)
| Student Life Department / Program | Contact | Service Manager | Client Services Lead |
| Human Resources | Shina Drummond | Lisa Wang | Robin Bolterman |
| Office of the Senior Vice President for Student Life | Kellie Uhrig | Lisa Wang | Robin Bolterman |
| Partner Engagement and Innovation | Tracy Stuck | Lisa Wang | Robin Bolterman |
| Marketing and Communications | Jen Cottrell | Lisa Wang | Rico Garabis |
| Development | Carla Smith Jones | Lisa Wang | Rico Garabis |
Admin Services - Centralized Services (Dave Wiseley)
| Student Life Department / Program | Contact | Service Manager | Client Services Lead |
| BuckID | Josh Bodnar | Lisa Wang | Dustin Whitley |
| Conference and Event Management | Karen Narwicz | Lisa Wang | Robin Bolterman |
| Financial Management | Dan Huffman | Lisa Wang | Sean Miller |
| Fiscal Compliance | Laura Przytulski | Lisa Wang | Sean Miller |
| Student Health Insurance | Maureen Cahill | Lisa Wang | Sean Miller |
| Technology Services | John Link | Lisa Wang | Dustin Whitley |
Student Engagement (Danny Glassmann)
| Student Life Department / Program | Contact | Service Manager | Client Services Lead |
| Student Engagement (Matt Couch) | |||
| Ohio Union Operations and Events | Jeff Pelletier | Tim Marshfield | Robin Bolterman |
| Student Activities and Orientation | Matt Couch | Tim Marshfield | Robin Bolterman |
| Student Orgs | Jen Pelletier | Tim Marshfield | Robin Bolterman |
| Sustainability Education and Enagement | Tom Reeves | Tim Marshfield | Dustin Whitley |
| Student and Family Support (Ryan Lovell) | |||
| Parent and Family Relations | Beth Ullum | Tim Marshfield | Robin Bolterman |
| Sorority and Fraternity Life | Kim Monteaux De Freitas | Tim Marshfield | Robin Bolterman |
| Student Advocacy Center | Kimberly Pachell | Tim Marshfield | Sean Miller |
| Student Conduct | Kelly Smith | Tim Marshfield | Sean Miller |
| Student Leadership and Community Engagement (Kristen Rupert Davis) | |||
| Buck-I-Serv | Rebecca Delo | Tim Marshfield | Robin Bolterman |
| Buckeye Leadership Fellows | Mercedes Wallace | Tim Marshfield | Robin Bolterman |
| Buckeye Social Entrepreneurship Program | Nathaniel Oliver | Tim Marshfield | Robin Bolterman |
| Mount Leadership Society | TBD | Tim Marshfield | Robin Bolterman |
| Student Philanthropy | Feliz Alonso | Tim Marshfield | Robin Bolterman |
Health and Well-being (Shawnté Elbert)
| Student Life Department / Program | Contact | Service Manager | Client Services Lead |
| Counseling and Consultation Service | Mickey Sharma | Tim Marshfield | Ted Berson |
| Student Wellness Center | Re'Nesha Weston | Tim Marshfield | Sean Miller |
| Staff Well-being | Morgan Hammonds | Tim Marshfield | Sean Miller |
| Recreational Sports | Andre Love | Tim Marshfield | Sean Miller |
| eSports | TBD | Tim Marshfield | Keith Lewie |
| Student Health Services | Gladys Gibbs | Tim Marshfield | Ted Berson |
Belonging and Inclusion (Tanisha Jenkins)
| Student Life Department / Program | Contact | Service Manager | Client Services Lead |
| Belonging and Education | Angie Wellman | Lisa Wang | Dustin Whitley |
| Center for Belonging and Social Change | Aliya Beavers | Lisa Wang | Dustin Whitley |
| Disability Services | Cheryl Lyons | Lisa Wang | Dion Elizondo |
Residential Experience (Zia Ahmed)
| Student Life Department / Program | Contact | Service Manager | Client Services Lead |
| Facility Operations | Andrew Crow | Sean Boiarski | Dustin Whitley |
| Building and Mechanical Services | Troy Keller | Sean Boiarski | Dustin Whitley |
| Environmental Services | Larence Washington | Sean Boiarski | Dustin Whitley |
| Facility Services | Daren Lehman | Sean Boiarski | Dustin Whitley |
| Facility Planning & Design | Jeremy Gabis | Sean Boiarski | Dustin Whitley |
| Dining Services | Zia Ahmed | Sean Boiarski | Robin Bolterman |
| Housing and Residence Education | Qiana Smith | Sean Boiarski | Rico Garabis |
| Risk and Emergency Management | Stacey Renker | Sean Boiarski | Rico Garabis |
| Willie J. Young Sr. Off-Campus and Commuter Student Engagement | Dilna Cama | Sean Boiarski | Sean Miller |
Strategy, Impact and Academic Partnerships (Anne McDaniel)
| Student Life Department / Program | Contact | Service Manager | Client Services Lead |
| Career Services and Employer Relations | Nancy Thompson | Sean Boiarski | Ted Berson |
| Student Employment Experience Program | Nancy Thompson | Sean Boiarski | Ted Berson |
| Student Life Graduate Assistantship Program | Nancy Thompson | Sean Boiarski | Robin Bolterman |
| Center for the Study of Student Life | Erica Regan | Sean Boiarski | Sean Miller |
| Second-year Transformational Experience Program (STEP) | Julie Schultz | Sean Boiarski | Rico Garabis |